The safety of our users and our community is paramount. Please remember a few key things when you ride;
Riding
Ride in bike lanes.
Do not ride on sidewalks.
Give those on foot the right of way.
Keep an eye out for obstructions in the road.
Parking
Park in designated parking zones indicated by the green areas in the app map
Park respectfully, out of the way of foot and road traffic
Be sure your kickstand is securely in the down position so the scooter stays upright.
Rules of the road
You must be 18+ years old with a valid driver’s license.
Only one rider per scooter.
Follow all traffic rules including street signs and stop signs.
Use caution at crosswalks
keep both wheels on the ground at all times
Helmet delivery is available for users who do not bring their own.
*Given staffing restraints, please call 1 hour in advance for helmet delivery.
Frequently Asked Questions
How do I use leaf?
1. Download Leaf Rides app
2. Unlock a scooter/Bike by scanning its QR code through the app
3. Kick off with one foot on the scooter, use the throttle to go and the brake to slow.
4. Enjoy a fun, safe journey to your destination
5. Park and end the ride on the scooter/bike out of the way of street and foot traffic.
How does payment work?
We charge $1 to unlock and 39¢ per minute (plus tax) to ride. Scooters on pause are charged 20¢ per minute.
PLEASE USE THE PAY-PER-RIDE OPTION for payment. Often this is the best option for most riders, and will just charge for the total cost of the ride without needing to pre-upload funds.
Rides WILL NOT automatically end after a top-up total has been reached, a ride must be ended by the user in a designated parking zone. Users will be charged the amount of time for the ride.
what is Top-up payment?
Top-up is a feature intended for frequent riders who wish to pre-upload funds they plan to use in the app. If a top-up balance goes negative, the ride will change to a pay-per-ride mode and will charge the total duration of the ride.
There is a $10 minimum balance for a top-up amount. If less than $10 is uploaded to the leaf wallet, the ride will automatically start with the pay-per-ride option.
Leaf Wallet or “Top Up” balances are non-refundable
what is with the $15?
We have a mandatory $15 pre-authorization hold that goes into effect each time you begin a ride
The difference of the ride, given it is less than $15, will automatically be released back to your card.
Where should I park?
Rides must be ended in designated parking zones indicated by the green squares in the app map
if you need help finding one, call 218-302-4962 and we will be happy to direct you!
Park out of the public right-of-way; keep walkways, driveways, access ramps, fire hydrants, bus stops, and shop entrances clear.
Park Scooters close to the curb, facing the street, between parking meters, or street signs.
Make sure your kickstand is securely in the down position so that the scooter stays upright.
Avoid uneven surfaces like grass, gravel, rocks, or inclines.
Parking zones are indicated by green areas with a blue P identifying them. Not to be confused with the Mint colored areas of Duluths Parks. Again, Any questions can be addressed to 218-302-4962
what are speed zones?
Speed zones are geofenced areas that act as safety precautions for certain physical locations.
We have both “slow-speed zones” and “No-ride zones” indicated on the app map.
Slow speed zones will slow the speed of scooters. Slow speed zones are indicated by yellow areas on the app map.
No-ride zones are restricted areas on the app map. No-ride zones are indicated by red areas on the app map.
Slow speed zones indicated by yellow areas, restricted areas shown by red.
how many riders per app?
You can unlock up to four units with a single app
After unlocking your first ride, you will see an option to “add ride” just above your current ride
Each ride must be ended individually on the app.
Hours of operation?
Our typical hours, weather permitting, are 6 AM - 10 PM
E-Bikes
Please note our E-bikes are temporarily out of service
we apologize for any inconvenience regarding our e-bikes while they are out of service, we hope to have them back out shortly!